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| QUESTION: Why do you only charge $24.95 per month? ANSWER: Most alarm companies mark-up their monitoring service by 800% - 1000%! By drastically reducing the cost of this service to the consumer, Safe and Sound Systems makes monitoring more available and more affordable to more homeowners. This gives the homeowner added protection at a much lower cost, while allowing Safe and Sound Systems to serve more clients in and around the Cincinnati area. QUESTION: It’s too cheap, what’s the catch? ANSWER: It’s understandable to think there would be a catch, but there isn’t. With Safe and Sound Systems, you will be monitored by one of the finest UL Certified Central Stations in the industry, staffed by efficient and helpful professionals. We believe that it’s the fastest and most reliable monitoring available at any price. We choose to charge less and eliminate the need for our customers to have to constantly look for a lower priced service. If you have a pager or a cellular phone, you’re probably paying less now than you ever have before. Why not your alarm monitoring too? QUESTION: If I already have a system, can you monitor it for only $24.95? ANSWER: In most cases, yes. Our monitoring specialists can reprogram and test almost any system in less than one hour. However, there are some older systems and proprietary systems that require minor equipment upgrades. We can tell you over the phone if your system falls into this category. QUESTION: Do you also install new security systems? ANSWER: Absolutely. Safe and Sound Systems installs security systems in homes and businesses in and around Cincinnati every day. You’ve probably seen our distinctive Black & Gold yard signs in your neighborhood already. One of our highly trained consultants will do a thorough security analysis of your home. He or she will then make recommendations based on the structure, the number of doors and windows that are vulnerable and what your security concerns are. QUESTION: What kind of warranty do you have? ANSWER: Most alarm companies only provide a thirty to ninety day warranty unless you’re willing to pay extra, usually $5.00 or more per month. Safe and Sound Systems provides a (1) year parts and labor warranty on new installations! We believe in our product and our workmanship so it only makes sense to back it up with an exceptional warranty. QUESTION: Do you use subcontractors like most other security companies? ANSWER: No. All of the personnel who perform installations and service calls are Safe and Sound Systems employees. We are aware that we might save some money by using “subs”, however, by using our own trained technicians, we have more control over quality and the finished product. QUESTION: How experienced are your employees? ANSWER: Of all the people who enter your home to perform a service, we believe that your security personnel should be the most experienced. Our president has been in the residential and commercial security industry for 25 years. All of Safe and Sound System?s operations, installation management team and it’s senior installation technicians have 4-6 years of experience in the electronic security industry. We’ve put the best security team in Cincinnati together, so you can rest assured that your protection will be handled properly. QUESTION: How do I pay for your services? ANSWER: When you purchase a system you may pay by check, Master card or Visa. Your monitoring is billed annually. This can also be paid by check or credit card. For your convenience it can be deducted automatically from your credit card each year, if you prefer. QUESTION: Where is your monitoring station located? ANSWER: Unlike many national brands our monitoring station is located locally in Dayton, Ohio. Safe and Sound Systems believes in prompt and reliable monitoring services. QUESTION: How quickly can your team of technicians schedule a service call? ANSWER: Safe and Sound Systems has built its reputation around serving others. During regular business hours, a service call will be scheduled and serviced within 36 hours. QUESTION: What if I move? ANSWER: Unlike many other security brands Safe and Sound Systems will allow its customers to transfer there monitoring service to there new location without additional contractual changes and charges. We are here to provide our community the most up-front, honest and reliable security systems in the Cincinnati area. QUESTION: What brands of security system equipment do you install? ANSWER: Safe and Sound Systems takes pride in keeping up with the most up to date equipment and services. We handle major brands such as Honeywell/Ademco and G.E. Security systems. |
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